All completed orders are charged in full. We also accept e-transfer payments. Custom items require a 50% deposit.
Balance is due upon completion, prior to pick-up or delivery.
Our shipping fees are calculated separately and are dependent on the size, weight, and scale of each individual order.
We offer FREE Cambridge pick-ups.
Our Local KW & GTA "White Glove Delivery Service" is $225.
We suggest allowing 2-4 weeks for in-stock items. Please note that you may receive multiple deliveries per order. Delays in shipping and delivery with our third-party partners can happen for various reasons and are unfortunately out of our control.
Lead times for custom orders/projects are +/- 10 weeks.
Once you place your order you have 24hrs to cancel. After this time period, a 25% restocking fee applies. Any custom-made items are not eligible for cancellation after 24hrs.
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