Upper Canada Furniture
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    • Home
    • About Us
      • About Us
      • Our Story
    • Services
      • Start a Consultation
      • Signature Pieces
    • Gallery
      • Kitchens & Bath
      • Built-ins
      • Furniture
    • Contact Us
      • Request a Custom Quote
      • Contact Us
      • Policies & Returns
      • Shipping & Delivery
Upper Canada Furniture
  • Home
  • About Us
    • About Us
    • Our Story
  • Services
    • Start a Consultation
    • Signature Pieces
  • Gallery
    • Kitchens & Bath
    • Built-ins
    • Furniture
  • Contact Us
    • Request a Custom Quote
    • Contact Us
    • Policies & Returns
    • Shipping & Delivery

Shipping, Delivery & FAQ

When is my card charged?

How much does shipping cost?

How much does shipping cost?

 

All completed orders are charged in full. We also accept e-transfer payments. Custom items require a 50% deposit.

Balance is due upon completion, prior to pick-up or delivery.

How much does shipping cost?

How much does shipping cost?

How much does shipping cost?

 

Our shipping fees are calculated separately and are dependent on the size, weight, and scale of each individual order.

We offer FREE Cambridge pick-ups.

Our Local KW & GTA "White Glove Delivery Service" is $225.

When will my item arrive?

When will my item arrive?

When will my item arrive?

We suggest allowing 2-4 weeks for in-stock items. Please note that you may receive multiple deliveries per order. Delays in shipping and delivery with our third-party partners can happen for various reasons and are unfortunately out of our control.

Lead times for custom orders/projects are +/- 10 weeks.

Can I cancel my order?

When will my item arrive?

When will my item arrive?

Once you place your order you have 24hrs to cancel. After this time period, a 25% restocking fee applies. Any custom-made items are not eligible for cancellation after 24hrs. 

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